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In Case You Missed It
NEWS RELEASES
PRODUCT UPDATES
View CSSI's latest product updates.

CLOUD SERVICES
Many clients are benefiting from lower IT costs and enhanced performance with our cloud services. Is your business?
Direct Rating Projects
Update on our direct rating integration projects:
  • Gore Mutual – direct rating completed for Hab in BC; Condo coming soon.
  • RSA
    • Hab now released in BC, AB, ON, MB, SK, NS, NB and PEI.
    • Auto released for ON and AB (Atlantic provinces to follow).
    • Non-homeowner released for AB, SK and MB (Atlantic provinces coming soon).
    • Western Assurance Auto released for ON.
  • Intact – Auto for ON is live. AB Auto and ON Hab to follow. 
  • Aviva – Auto for ON and AB is released. Atlantic provinces pilot planned for January.
  • Economical – Vyne project completed and released across Canada.
  • SGI / Coachman
    • Live in ON, MB and SK. AB Hab is live; Auto to follow.
    • Released real-time rating, upload and download (following IBAC Data Exchange principles) to 60+ pilot brokers in SK. Full release expected soon.
  • Wawanesa – Hab for AB and SK, and Auto for AB in pilot. Other provinces to follow.
  • Peace Hills – Auto for AB is coming soon.
What We're Working On
AVAILABLE NOW / COMING SOON
  • CSIO download certification completed for Chubb Insurance, The Commonwell Guidewire (ON) and Family Insurance (BC).
  • Improved Support System – online chat and new knowledge base now in pilot with seven brokerages/MGAs. 
  • I-Client Customer Online Portal for insurance brokerages – in pilot. Learn more
  • Streamlined IntelliQuote interface – Auto and Hab in pilot. Production release expected soon.
  • New Claims – integrated claims management system for MGAs with full cycle accounting, batch cheque processing, and bordereaux reporting – in pilot. Launch expected Q1 2020. 
  • CSIO eDelivery – released. For more info, please contact Client Services or your regional sales representative.
  • MGA Broker Interface Portal for rating and issuance – in testing.
  • ePayment – full accounting cycle for non-cheque payment types – coming soon.
  • ClearPay – coming soon.
  • ePayment direct integration with third-party banking and payment services – coming soon.
  • Retention Reporting for Brokers – track policy retention using this new report. Available upon request.
  • Retention Reporting enhancements for MGAs. Available upon request.
  • Wawanesa Insurance real-time data exchange – AB, SK and MB in pilot.
IN PROGRESS
  • SMI – peril and credit score rating to Hab line for AB, SK and MB. 
  • Trillium Mutual – policy inquiry for Auto and Hab in ON.
  • SGI Canada real-time data exchange – full release expected soon.
  • Data analytics cube for MGAs and brokers for analytics and dashboard reports – now in testing.
RESEARCH & DEVELOPMENT
  • CRM Sales and Marketing tool for lead generation and tracking.
  • Consumer online quote, payment and policy issuance.
  • Consumer self-serve policy change in real time.
  • TBW/TUW to the web
Sign Up for Online Training
Expand your product knowledge and increase productivity with our online TBW/TUW training. View available training sessions or email training@cssionline.com to learn more.
Upcoming Events

IBABC P&C Trade Show
Vancouver, BC
Mar 13, 2020

SGI Convention
TCU Place
Saskatoon, SK
Apr 3-4, 2020

IBAM Convention
The Fairmont Winnipeg
Winnipeg, MB
Apr 14-16, 2020

IBAA Convention
The Fairmont Banff Springs
Banff, AB
May 3-6, 2020

 

Are you attending?
Be sure to stop by our booth!
 
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