SUPPORT

When you first get started on The Broker’s Workstation, you may need help learning how to navigate the system, accomplish specific entries, or generate reports. After you’re up and running, you may need assistance with something you don’t have time to look up in Help, or you just can’t figure out how to enter a certain transaction.

Just call our toll-free Support line. Our Client Services team includes insurance industry professionals, certified computer technologists and programmers, trained support staff, and professional accountants. They are there to answer any questions you may have.

Client Services Line: 1-888-291-3588
Email: clientservices@cssionline.com
Client Services Hours: 7am - 6pm CST

Please also visit our Updates page, where you'll find information about our newest features and recent enhancements to The Broker's Workstation and The Underwriter's Workstation.